Sales Policy
- For a free catalog, please e-mail us, or feel free to call us.
- We are a Wholesaler, we sell only to retailers and distributors.
- Proper I.D (Business License & Tax Resale Certificate) required for any new Buyers.
- Cashier’s Check or Money Order or Cash only for first time orders. Company and Personal Checks will not be accepted without proper credit approval.
- Net Specials take preference over all other discounts.
- Cash & Carry purchases receive special pricing.
- All new accounts must fill out our New Account Credit Application Form providing all information requested.
- All prices are COD. Net 30-day terms are accepted on approved credit only. Any returned check is subject to a $25.00 service charge
- Any outstanding bill more than 30 days past due is subject to a finance charge of 1.5% per month on the amount due.
- Delivery by our trucks or common carrier requires a $500 minimum order.
- All prices are FOB New Jersey warehouse and subject to change without notice. Please call for confirmation of price and availability before ordering.
- For faster and accurate orders place your order by fax (908) 756-7712.
- All deliveries will be shipped by our own trucks or by common carrier. All deliveries made by common carrier are shipped freight collect.
- Royola Pacific reserves the right to refuse service to anyone.
Return Policy
- No exchange or return will be made without full proof of manufacturer’s defect. Returned items must be carefully re-packed in their original boxes or a $10.00 box fee will be charged for each box.
- Manufacturer’s defects in the products must be reported within 15 days of receiving.
- All of our merchandise was inspected at the factory. If damage occurs during delivery, please notify our driver immediately. Royola Pacific will not take any responsibility of damage caused by improper handling and storage.
- No returns will be accepted after 30 days without our approval.